POLICIES
 

Thank you for shopping with the Stagecoach. Your satisfaction is very important to us and your patronage is greatly appreciated. Our mission is to provide you with the finest in customer service available. We have an extensive gift collection including Black Hills Gold. Our Native American Jewelry and Minnetonka Moccasins can offer you the Southwestern feel you’re looking for.

Privacy Policy
Your privacy and web safety is extremely important to us. All customer information is strictly for internal usage. The Stagecoach staff refuses to give, share, or sell, any personal information obtained on our website, to outside sources. E-mail addresses are used solely for invoice information and, of course, for correspondence should any problems arise. All orders are shipped safely in plain packaging. We will ship directly to your home or office. Your order will be shipped promptly. Feel free to contact us with any questions.

Security
We run a secure site. Several security measures are being used to ensure the safety of our many online customers. These precautions are monitored by our payment/authorization gateway provider. This means it is safe to enter your entire credit card number on our purchasing system and it cannot be read in transit. Customer information is stored within secure networks and may only be obtained by a limited number of employees who possess access to privileged information. However, if online purchasing just isn’t for you, you may order by phone at 1-877-782-4326.

Order Conformation
An E-mail will be sent to you confirming the receipt of your order.

Payment Methods
ALL prices are US Dollars. We accept VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS. We also accept PayPal.

Shipping & Charges
We charge a flat rate of $7.75USD on every order, regardless of size or weight. In Canada, please allow an extra $25.00 for international shipping costs. Also, in Alaska and Hawaii, please allow an extra $15.00 for shipping costs. At this time, the Stagecoach does not ship to South America or overseas. Sorry for the inconvenience, please check back for updates on South American/overseas shipping.

Sales Tax
What you see is what you get at the Stagecoach! We do not add additional sales tax on our online merchandise for our out of state customers. However, all Nebraska residents, be ready to add 5.5% state sales tax to your order!

Back Orders & Out of Stock Merchandise
In the event that an item is out of stock, you will be notified on our website.

Return Policy
Your satisfaction is extremely important to us. Each product purchased from the Stagecoach is hand-packaged before shipping. Each item of your order will be checked before shipping to ensure excellent condition. If any package is damaged, please do not hesitate to return it. If any item within a damaged package is broken, please contact us within seven business days of the receipt of the package. Carefully pack all of the items back into the box and return to us. If insurance was applied to your order, we insure that it be reapplied when returning it to us.
If non-damaged items arrive and you simply wish to return or exchange them, please contact us within seven business days. Please repackage goods and ship them back to us within the seven business days. Shipping and insurance costs are your responsibility with returned goods. When the merchandise is received by our store, each item will be checked for damages and barring any such event; your credit card will be refunded.
We want you to be fully satisfied with your Stagecoach purchase. We hope you will make us a frequent stop when shopping online.

Questions?
Feel free to contact us with any questions you may have.

E-mail: stagecoach@charterinternet.com